All readers should be aware that any change of address for applicants processing their case overseas should always be reported to the National Visa Center (NVC). For faster processing, please provide an email address where NVC can contact you about your case. It is essential that NVC have the correct address so they can send information regarding the processing of the case to the applicant.
When contacting NVC directly about an immigrant visa petition, always include the following information:
- NVC case number or USCIS receipt number
- Principal applicant’s name
- Principal applicant’s date of birth
- Petitioner’s name
Email is NVC’s preferred method of communication. You may email questions to NVC by using the online Public Inquiry Form located at: https://nvc.state.gov/ask
(603) 334-0700. Customer Service Representatives can speak with you Monday through Friday from 7:00 a.m. to Midnight (Eastern Time), excluding holidays.
You can mail NVC letters to the following address:
National Visa Center
31 Rochester Avenue, Suite 200
Portsmouth, NH 03801-2915